Answers to common questions about The Circle.
The Circle is our way of thanking and rewarding you for being a Flix fan! Simply sign in when you go online to purchase tickets through our website or join in person at your Flix Brewhouse location. As a member of The Circle, you’ll earn points redeemable for future discounts and receive additional perks throughout the year.
Unfortunately, only purchases made after signing up are eligible for your Circle account.
Unlike some movie chains, there’s no program fee. Even better, as a bonus for joining The Circle you get a 10% discount on your next visit (within 60 days) and earn a free ticket on your birthday.
We love our fans! We know once you try Flix Brewhouse, you’ll be hooked and we want to reward you every time you enjoy Flix!
Absolutely not. Who wants another card in their wallet anyway, right? All you need is your phone number and you’re good to go.
Your points can be redeemed for discounts on future visits to any Flix Brewhouse. Every 100 points earned can be redeemed for $1 off tickets at the box office only or on food and beverage purchases.
You can use your points on any tickets, food or non-alcoholic beverage purchases only. You will not earn points when you purchase alcohol or gift cards.
At this time, only individual purchases are eligible for earning points.
You may earn points on any ticket purchase up to 10 tickets per show. Any additional tickets purchased over 10 are not eligible to earn points.
As of Jan. 1, 2020, status is determined by visits and points. Instead of reaching tiered status one time, you’ll be able to earn status on an annual basis and get all the associated perks every year.
In addition, we lowered the point requirement for each tiered status and added a visit minimum. Status can only be reached if both the number of visits and points earned meet or exceed the minimum. Status is based on points earned in a 12 month period.
In order to reach tiered status, you’re required to meet the visit minimum. All first run films as well as Flix Pick titles (Alternative Content, Flix FanFest, Flix Junior, etc.) will count towards visit total.
Unused points expire 24 months after date earned. Redemptions are applied to your oldest earned and unused points within the preceding 24 month period. Some discounts and promotions within the program will have shorter expiration time periods. Be sure to visit Flix Brewhouse often and take advantage of the rewards you’ve earned.
We allow a three-day grace period from the date of purchase to bring your receipt in to have points added back into your account after a visit. Please stop by the box office so we can add your points for you. Unfortunately, transactions made prior to signing up for the program are not eligible for the three-day grace period.
Unfortunately no. We always recommend purchasing your tickets directly through FlixBrewhouse.com so you can reserve your seat and earn your points.
When you login at our website, you will see how many loyalty points and for which different rewards you are eligible. If you’re in our theater, your receipt will show your total balance of points after you have paid.
Circle points are designed to reward YOU for being awesome! So any points earned on your account will be locked to your account.
When you purchase gift cards and alcohol, you do not earn points. All other purchases paid with cash or credit cards earn points. If you’re using your points to pay, you do not earn points for the dollars discounted with points.
In addition to earning points, you can score a free ticket to use during the month of your birthday. You’ll also receive a 10% off discount to be used on your next visit after you sign up (kids meals not eligible for 10% discount). You will also receive discounts on special alternative content showings throughout the year. Periodically, some movie studios even allow access to priority showings before movies are released, which only our loyalty members will be permitted to attend. Plus as you accumulate points, you can earn Bronze, Silver, Gold and Platinum status, which entitles you to extra perks.
The discount is automatically applied upon providing your phone number to your Circle account on your first visit after signing up and expires 60 days after signing up if it goes unused, so use it soon or you’ll lose it! Note: kids meals are not eligible for 10% discount
Your 10% off discount is actually digital and is already in your account. When you tell your server that you are a loyalty member upon your first visit to Flix after signing up, your 10% digital discount will automatically be applied to qualifying food and beverage items for you.
Immediately! Once you sign up, every qualifying purchase will be added to your rewards account.
On your birthday, a voucher for a free ticket will appear in your account! You can use this ticket either online or at the box office for any 2D showing on the following 30 days after your birthday (note: not all films are eligible for the free birthday ticket). Upon selecting a valid showing and logging into your account online, you’ll select “Free Birthday Ticket” in the ticket type screen. If unused during the 30 day timespan, the perk will expire and go away until your next birthday. Make sure you pick something you want to see because we can’t transfer or exchange these tickets once they’re booked.
Once you earn 1,000 points with a 5 visit minimum, you will achieve Bronze status. Bronze status includes (1) Bonus free movie ticket – valid 30 days from date earned (*restrictions apply). You also will receive a free cookie dessert – valid for 30 days. These will automatically be applied to your account.
Once you’ve hit 2,500 points with a 10 visit minimum, you will achieve Silver status. You’ll receive all the perks with Bronze plus (3) free popcorn vouchers (valid 90 days) and (1) additional birthday ticket to use on your birthday (*restrictions apply). Also, as our way to say “thank you,” we’ll give you a one-time Silver member gift. Gifts can be picked up at our box office.
At 5,000 points and a 15 visit minimum you’ll be considered Gold status. You’ll receive all the perks that come with Silver and Bronze status, plus Free Movies for a Month! Yep, you read that right. You’ll be to see free movies for an entire month (*restrictions apply). In addition, your online booking fee is waived and you’ll receive free popcorn with each visit. And if that wasn’t enough, you’ll also be invited to exclusive Circle celebrations (Gold & Platinum members only).
When you earn 10,000 points with a 25 visit minimum, you’ll reach our coveted Platinum status! This comes with all the perks of Gold members plus a much coveted ‘Companion Pass’ - 2 for 1 movie tickets valid through the period of Platinum eligibility (*restrictions apply). You’ll also receive free popcorn and soda with every visit as well as (1) free ticket to Brewmaster Dinner – valid 12 months.
*Valid only on 2D movie tickets, no special engagements, 3D or pass-restricted films
Flix team members are not eligible for The Circle program. Any accounts with fraudulent activity will be removed by Flix management, the account will be suspended permanently and the points will no longer be available. Flix Brewhouse reserves the right to change or modify the rewards, redemption values, or terms of the program at any time, or to void accounts at the sole discretion of Flix Brewhouse.
Some restrictions apply, subject to availability, limited to Monday-Thursdays only.